Shipping & delivery
What shipping costs and how long it takes — before you buy, not in the small print.
Shipping cost
We charge €6.90 per order, regardless of the number of items.
From an order value of €250.00 we ship free of charge.
Delivery time
Usually 2–4 working days from receipt of payment or from confirmation of your order.
Working days are Monday to Friday, excluding public holidays. For items the distributor does not have in stock, we will get back to you with a specific date.
Delivery area
We deliver within Germany. For deliveries to Austria or Switzerland please contact us in advance.
Setup
For register hardware you can choose in the cart whether you set it up yourself or we deliver it ready to use. If you already own the hardware, book a remote installation appointment.
Returns
Your right of withdrawal and the return costs are set out in the withdrawal policy.
To the withdrawal policy